Simon Sommer

Simon Sommer is a seasoned professional in service operations and support, currently serving as a Senior Service Operations Team Lead at NTT DATA, Inc. since July 2019. Prior to this role, Simon held multiple positions at Dimension Data from May 2014 to May 2024, including Service Delivery Remote Support Engineer (L4) and Team Lead, as well as Support Expert. Earlier experience includes a role as Genesys Support Expert at NextiraOne from May 2008 to May 2014 and as a Support Engineer at IceWarp from September 2006 to May 2008. Simon holds a Bachelor's degree in Information Technology from the College of Information Management and Business Administration, earned between 2004 and 2008.