Siyabonga M. is a dedicated Cloud Engineer currently engaged at Standard Bank South Africa, where they develop features to enhance system functionality in the contact center using AWS technologies. Previously, Siyabonga played a pivotal role at Afrox, migrating the contact center to Amazon Connect, and has held positions at NTT DATA, Old Mutual South Africa, and GCIS. Siyabonga holds a Bachelor of Science in Computer Science and Information Systems from the University of the Witwatersrand, completed in 2020.
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