Steven Bishop is a Senior Service Delivery Manager at NTT DATA, Inc., where they specialise in Continual Service Improvement and ITIL frameworks for enterprise clients. They previously held positions at CyberCX and NTT Ltd., where they led Managed Services integrations and improved service delivery performance across various sectors. Steven has a solid academic background, including a Graduate Certificate in Information Technology Leadership from Deakin University and multiple certifications in project management and IT service management. Their career is marked by a commitment to translating client needs into effective solutions and driving high client satisfaction.
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