Val Martin is a Senior Service Architect and Team Leader at NTT Ltd. with over 14 years of experience in delivering managed services for various sectors, including public health and enterprise. Val has previously held roles as a Service Delivery Manager at Anite, Digica Ltd, and ITNET PLC, overseeing service transitions and performance measurement against SLAs. Val completed a Level 3 Diploma in Management and Team Leading with distinction and is an ITIL Expert, specializing in service delivery, operational support, and continual service improvement. Currently, Val continues to enhance service excellence at NTT DATA, Inc.
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