Vicky Desai is a seasoned professional with over 20 years of experience in operations management, currently serving as a Senior Director of Services at NTT Ltd. Previously, Vicky held various roles, including Senior Director of Client Success Management and Regional Service Manager at NTT Ltd., and Groups Lead at Wipro BPO. Vicky has a strong track record in process improvement initiatives, customer satisfaction, and team management, with a focus on delivering high-quality services and achieving business excellence. Known for excellent communication and organizational skills, Vicky has successfully coordinated with internal and external stakeholders throughout their career.
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