Victor Chan

Victor Chan is an experienced Change Manager currently employed at NTT Ltd., where responsibilities include governing the ICT Change Management Process for KiwiRail to minimize disruptions and manage risks associated with ICT services. Previously, Victor served as Change Management Lead at Spark New Zealand, overseeing change management processes for local enterprises such as Downer and Genesis Energy, and held the position of Senior Service Desk Analyst, managing a team and handling high-level escalations. Earlier experience includes a role as ICT Customer Support Officer at WorldNet Services Ltd. Victor holds a Bachelor's Degree in Information Systems and E-Commerce from Victoria University of Wellington and is pursuing a Certificate of Proficiency in CCNA R&S at Auckland University of Technology.