Walter B. is an experienced professional in leading operational and support teams within multi-channel environments. They held roles such as Operations Manager at TELUS International Central America from 2007 to 2012 and recently at NTT DATA, Inc. since 2024. Walter has also worked as a Senior Team Lead at NTT Ltd. from 2021 to 2024 and as a Dialler Manager at Allianz Australia and Collection House Group from 2018 to 2021 and 2015 to 2018, respectively. Their background includes positions like Project Lead and Account Manager at Atento, Work Management Administrator at Hills Limited, and Reporting Analyst and Dialler Administrator at Bendigo and Adelaide Bank.
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