Danila B.

Danila B. possesses over a decade of experience in customer success and experience across various sectors, including technology, credit, and finance. They have worked in roles such as a sales executive, customer service specialist, and client representative, demonstrating expertise in consultative selling, customer retention, and onboarding processes. Currently, Danila serves as an Analyst for Complaint Solutions at Nubank, focusing on maintaining positive customer relationships through effective communication and support. They are pursuing a Bachelor of Technology in Marketing while holding a degree in Human Resources from Universidade Anhembi Morumbi.