Ivan Pedraza is an experienced IT professional currently serving as an Associate IT Support Engineer at Nu since March 2022, with prior experience as a Senior IT Support Engineer. Previous roles include Office IT Analyst at Sinch from February 2021 to March 2022, where responsibilities included managing Microsoft 365 and Google Workspace services, and providing technical support to users. Ivan also worked as an IT Support Engineer at Ipas CAM from September 2020 to February 2021, focusing on technical support, AWS cloud infrastructure projects, and local infrastructure maintenance. Additionally, Ivan spent four years as a Senior Technical Consultant at Gemalto, managing telecom project requirements, utilizing SCRUM methodology, and leading workshops on emerging technologies. Ivan holds a Bachelor’s degree in Engineering in Computer Systems from Universidad Tecnológica de México, completed in 2014.
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