Jade Pegas possesses a diverse background in market research, press relations, and customer experience, with a career spanning various roles in notable companies. Experience includes serving as a Senior Market Research Analyst at IDC, where responsibilities encompassed executive interviews and data management. As an Assistant Press Officer at Toda Comunicação, Jade excelled in creating press releases and engaging with clients. Roles at Nubank involved directly enhancing customer experience through multichannel support and operational process improvement. Jade also held positions in product operations and management, focusing on strategic communication, process restructuring, and team leadership. Educational qualifications include degrees in Public Relations and Marketing from multiple institutions, along with specialized training in copywriting and business intelligence. Currently pursuing a postgraduate degree in Digital Marketing and Business Transformation, Jade demonstrates a commitment to continuous professional development.
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