Thiago Lima

Thiago Lima is a seasoned professional with extensive experience in customer service and sales across various industries. Currently serving as a Fraud Support General Assistant at Nubank since August 2022, Thiago previously worked as a Commercial Consultant at Net Embalagens, where responsibilities included customer service and e-commerce management. Prior to that, Thiago spent a decade at Dufry do Brasil Duty Free Shop as a Vendedor, focusing on customer engagement, product demonstration, and inventory control. Thiago's career began at Mercado X Ltda as an Operador de caixa, where foundational skills in cash handling and customer interaction were developed. Thiago holds a degree in Marketing from Uninove - Universidade Nove de Julho, earned between 2012 and 2014.