Alan C. is a skilled technology professional with extensive experience in IT consulting, support, and project management. Currently serving as a Project Consultant at Nucleus Networks Inc. since January 2018, Alan leads technology assessments and designs network architecture projects to enhance client infrastructure. Previous roles include providing Tier III technical support as an Incident Support Specialist, and serving as an IT Helpdesk Technician at Expedia CruiseShipCenters, where Alan efficiently handled technical troubleshooting and systems administration. With a background in software development and training, Alan also has experience in VoIP terminal installation and tech support across various organizations. Alan holds a degree in Computer Engineering from Universidad Americana and further education in Computer and Information Systems Security from Universidad Nacional de Ingeniería, as well as a Bachelor of Applied Science from British Columbia Institute of Technology.
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