John Sy has extensive experience in IT support roles, currently serving as a Support Specialist at Nucleus Networks Inc. since April 2019. Prior to this role, John worked as a Service Desk Analyst at Compugen from November 2014 to March 2022, where responsibilities included first-level support and incident management. Earlier positions include IT Helpdesk Support Analyst at OC Landing, where John evaluated and installed hardware and software, and a Microsoft Certified Systems Administrator position focused on entry-level IT roles. John possesses a background in customer service from roles at Walmart and Loblaw Companies Limited. Educational qualifications include a Computer Information Systems Administration program at the British Columbia Institute of Technology and a degree in Electronics and Communications Engineering from De La Salle University.
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