Wayne Johnston

Wayne Johnston currently serves as the Director of Customer Success for Infomedia in the APAC region, where responsibilities include developing customer success strategies and ensuring effective service levels across various customer segments. Wayne possesses extensive experience in leadership roles, having previously held positions such as Vice President of Superservice Triage, where management of a global team focused on product strategy and P&L was paramount. As a Business Development Manager in the Americas, Wayne contributed to a remarkable 77% revenue growth over four years. Additional roles encompass Product Manager, Quality Assurance Assistant Manager, Quality Assurance Supervisor, and Software Testing Analyst. Wayne's educational background includes certificates in Frontline Business Management, Certified Scrum Product Owner in Product Management, and ISTQB Certified Software Tester, complemented by ongoing professional development through various management and software training programs.