Katie Reed

Katie Reed, MBA, is an experienced professional in customer success and account management, currently serving as Manager of Customer Onboarding and Customer Success at Numerator since October 2016. In this role, Katie manages partnerships with 13 top-tier CPG manufacturers, including Colgate Palmolive and Hershey Company, while leading a team generating annual revenue of $6.069 million. Previous experience includes a Customer Success Director position at Numerator, where significant achievements included managing 44 accounts and earning the company's President Club recognition in 2019. Katie's career began at ECRM, where roles escalated from Account Manager Intern to Senior Retail Director, overseeing major retailer accounts and driving growth through strategic partnerships and customized solutions. Katie holds an MBA and an Honors degree in Fashion Merchandising from Kent State University, alongside prior studies in Kinesiology at the University of Maryland.