Ketan Kapur is an experienced operations manager with a strong background in data management and customer service. Currently serving as Operations Manager at Numerator since April 2019, Ketan has held various roles including Associate Operations Manager and Data Classification Manager 1, leading a team of over 15 and successfully managing transitions for Promotion Intel. Prior experience at Tata Consultancy Services involved working as a Senior Business Analyst, focusing on client instructions for Poland and reference data for multiple teams. Early career beginnings at Compass BPO Pvt Ltd included roles as a Customer Care Executive and Quality Executive, emphasizing positive customer service. Ketan holds an MBA in Marketing from Punjab Technical University and a Bachelor's degree in Hotel/Motel Administration from IHMCT, in addition to completing high school in Business/Commerce at Ramjas School in India.
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