Laura Johnson is a seasoned professional in customer success and digital marketing with experience in diverse roles across various companies. Currently serving as a Senior Enterprise Customer Success Manager at Numerator, Laura has effectively led customer partnerships, enhanced client communications, and developed risk mitigation strategies. Prior experience includes a Customer Success Manager position at JazzHR, managing over 70 accounts and leading customer retention analytics. As the founder and CEO of SVAARA, Laura launched a sleeping aid product and conducted comprehensive market research. With expertise in digital project management and marketing consultancy, Laura has developed promotional campaigns and managed social media for various organizations. Laura holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from the University of Pittsburgh.
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