Sheena Oswald

Sheena Oswald is an experienced professional in survey operations and customer experience research, currently serving as Associate Manager of Survey Operations at Numerator since April 2020, following roles as Team Lead and Senior Research Associate in the same domain. Previously, Oswald was an Account Manager at Ipsos, where responsibilities included client engagement, research planning, and data analysis after the acquisition of GfK's Customer Experience division. At GfK, Oswald progressed to Senior Research Manager, delivering strategic insights and managing comprehensive research processes. Early career experience includes managing customer experience projects as an Account Manager at Questar, overseeing significant revenue-generating initiatives, and starting as an Account Coordinator. Oswald holds a Bachelor of Arts degree in Business Administration and Sociology from the University of St. Thomas.