Sonya N. is an experienced Senior Client Services Analyst specializing in Consumer Insights at Numerator since August 2022, previously holding the position of Client Services Analyst in the same department. Prior to Numerator, Sonya worked at Health Advocate from March 2018 to August 2022 as a Research Associate, focusing on data collection and analysis in healthcare, ensuring client needs were met through effective resource development and strategic implementations. Earlier experience includes positions as a Mental Health Technician at UPMC Western Psychiatric Institute & Clinic, a Research Assistant at the University of Pittsburgh's Kids' Thinking Lab, and a Customer Service Associate at CVS Health. Sonya holds a Master of Marketing with a focus on Marketing Analytics and Insights, as well as a Graduate Certificate in Marketing Analytics, both from Penn State University, and a Bachelor of Science in Psychology from the University of Pittsburgh.
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