Jo Lam, FRM, possesses extensive experience in customer success and account management within the financial services sector. Currently serving as a Senior Customer Success Manager at Numerix since February 2024, Jo previously held the position of Account Manager at Enfusion from October 2020 to October 2022. Jo spent six years at FIS, progressing from Client Relationship Manager to Senior Client Relationship Manager between March 2014 and October 2020. Early career roles include Senior Market Operations Officer and Market Operations Officer at Hong Kong Mercantile Exchange, as well as Futures Dealer and Customer Services Officer at Cinda International Securities Limited. Jo earned a degree in Business Administration with a focus on General Finance from The Chinese University of Hong Kong from 2004 to 2007.
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