Rob Massoud is a seasoned professional in Customer Success for SLED and Healthcare, currently serving as a Senior Staff Customer Experience Manager at Nutanix. Previously, Rob held roles such as Principal Delivery Lead at Broadcom Software and Delivery Lead at VMware Tanzu Labs, overseeing successful services engagements. Their background includes significant experience as a Senior Professional Services Consultant at CloudHealth by VMware, where Rob led a team in managing strategic accounts. An accomplished musician, Rob graduated with a Bachelor of Arts in Music Production and Engineering from Berklee College of Music and has also completed a Certificate in Leadership Principles from Harvard Business School Online.
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