Anette Kaisla

Chief Customer Officer at NutraQ

Anette Kaisla has a diverse work experience spanning various roles and industries. Anette is currently working at NutraQ as the Chief Customer Officer, a position they have held since June 2021. In this role, they are responsible for overseeing customer services in the Europe offices.

Prior to this, Anette held the position of Head of Customer Services Europe offices at NutraQ starting from January 2019. Their responsibilities in this role included managing customer service managers and facilitating their training, ensuring that all customer centers achieved their goals.

Anette also has experience working at Sana Pharma AS, where they served as the Nordic Customer Service Manager. Anette was responsible for creating a working environment that enabled customer service managers in the Nordic countries to reach their goals according to KPIs. Anette also facilitated training for the managers to ensure they could provide necessary training for their service centers.

Before their role at Sana Pharma AS, Anette worked at SanaPharmamarketing Services as the Country Manager for Sweden from April 2010. Anette was responsible for managing customer contact and participated in designing exhibition stands.

Anette's earlier work experience includes roles at VitaeLab AB as a Customer Service Manager and as a Customer Service representative. Their responsibilities included incorporating action plans to achieve departmental KPIs, analyzing numbers and generating reports, and coaching department employees. Anette also worked as an Account Manager at Bridal Magazine Group AB, where they were responsible for customer contact in Finland and participated in designing exhibition stands.

Anette's earliest work experience was as a Kindergarten Teacher at Trollhättans kommun. Anette played a significant role in establishing three separate kindergarten departments, managing budgets, and enhancing environmental focus in kindergartens.

Overall, Anette Kaisla has a strong background in customer service management and has experience in various industries, including healthcare, marketing, and education.

Anette Kaisla attended IHM Business School at an unspecified time. No information is available regarding the duration of their enrollment, the degree pursued, or the field of study they focused on during their time at the school.

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Timeline

  • Chief Customer Officer

    June, 2021 - present

  • Head of Customer Services Europe offices

    January, 2019

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