Cyn Taylor

Cyn Taylor has a diverse and extensive background in Customer Success spanning over a decade, with current roles at NVIDIA as a Customer Success Operations professional and as a mentor for the Women in Customer Success organization. Notable past experiences include managerial positions at LogicMonitor, where Cyn drove customer experience initiatives and led a high-performing CSM team, and at MongoDB, where a consultancy role focused on building scaled customer success programs. Cyn has also contributed to customer success strategies at Bound and Student Loan Genius, improving client lifecycle processes and retention metrics. Additionally, involvement in academic settings as an advisory panel member at the University of Houston Bauer Business College showcases a commitment to shaping future leaders in customer experience and success.