Mark Croucher is an Associate Partner in Digital Transformation at Oaklin, where they lead the Customer Experience and Service Design practice, supporting a diverse range of businesses to connect strategy with execution. Previously, Mark gained extensive experience in project management and transformation roles across public and private sectors, including a position as Project Manager for EDF Energy and consulting at Atos. Mark holds a degree from the University of Durham, where they graduated with a 2:1. Their career has been marked by significant contributions to large-scale programmes for FTSE 100 and Fortune 500 companies.
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