Vanda Dalton

Vanda Dalton is a Senior Specialist in Service Management at ÖBB, Austria's largest mobility services provider, where they focus on ensuring the quality and efficiency of IT services and processes. Vanda has over four years of experience in software and license management, IT service management, and IT strategy, working with stakeholders and vendors to align IT portfolios with business goals. They have held various roles, including Software and License Management at REWE International AG and multiple positions at T-Systems South Africa and Austrian Airlines, where they specialized in quality and process management. Vanda is dedicated to leveraging ITIL and Agile methodologies to enhance customer value and continuously seeks to improve their technical skills.