Michael Rucker is a seasoned professional in customer support and technical operations with extensive experience in the technology sector. Currently serving as Head of Customer Support at Obsidian Security since March 2024, Rucker previously held the position of Director of Customer Support at Veza and contributed to Okta, Inc. in various leadership roles, including Director of Customer Support and Sr. Manager of Tier 3 Support. Rucker's career encompasses a range of positions focused on technical support, service desk management, and business development across notable companies, including Vertisys Corp., Intelliteach, Honda Carland, Digital Tigers, Firstline Security, and Aelera. Rucker holds a degree in Business Administration with a focus on Marketing from Georgia State University's J. Mack Robinson College of Business.
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