Bond Wong is an operations and training professional with over 16 years of experience in leading teams and enhancing productivity in structured environments. Currently, they work as a Customer Service Team Member at Ocado Logistics, where they mentor new drivers and promote safety awareness and service consistency. Bond's past roles include UX/UI Designer positions at IQM Ltd, London Borough of Camden, and various other companies, where they focused on user-centered design and collaborative team efforts. They hold a Bachelor of Technology in Computer Science from South Thames College and have completed certifications in AI essentials and UX design. Passionate about continuous improvement, Bond seeks to explore process optimization and generative AI to enhance operational performance.
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