Eileen Chong is the Vice President of Learning & Transformation in Group HR at OCBC Bank, where they focus on developing people’s capabilities through strategic partnerships and engagement. With over 15 years of experience in both international and local banking environments, Eileen has held roles at Standard Chartered Bank, including Senior Learning Manager, where they specialized in complaints management and the delivery of leadership programs. They began their career at United Overseas Bank Limited, where Eileen served as a Customer Service Manager. Eileen earned a Bachelor's degree in Arts & Social Science from the National University of Singapore and is currently advancing their studies in Artificial Intelligence in Finance.
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