Ivan Koh has over 23 years of operational experience in IT, focusing on messaging, Wintel, and desktop domains while employing ITIL practices. They have held various roles including Wintel Support Officer, IT Compliance Analyst, and Information Technology Lead, demonstrating strong leadership skills and a disciplined, organized approach to achieving goals. In addition to their extensive experience in incident and problem management, Ivan has been involved in project management, compliance control, and disaster recovery initiatives. They hold a Bachelor of Science in Computer Science from The Open University and a Diploma in Mechanical Engineering from Singapore Polytechnic.
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