Ocean First
Johnny Hernandez has a diverse work experience spanning multiple industries, including banking and manufacturing. Johnny is currently the Vice President - Digital Banking and Account Onboarding Manager at OceanFirst Bank, where they oversee operations for retail online and mobile banking, customer service, fraud protection, and new feature releases. Johnny has a strong focus on driving efficiency and compliance through team leadership and data analytics.
Prior to their current role, Johnny worked at Investors Bank as an Assistant Vice President and Assistant Manager, Call Center Operations, where they led a client service team, implemented products and applications, and optimized vendor agreements. Johnny also held the role of Senior Service Specialist, Call Center Operations in the same company.
Before joining Investors Bank, Johnny worked as an Account Specialist at GAF, where they provided account management and customer service for Home Depot stores across the United States and Canada. Johnny also gained experience in treasury management and client support as a Treasury Management Client Support Specialist at Bank of America.
Earlier in their career, Johnny worked as an Account Supervisor at Chase. Overall, Johnny Hernandez has a strong background in customer service, banking operations, digital banking, and team leadership.
Johnny Hernandez is currently pursuing an Associates Degree in Business Administration at Bergen Community College.
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Ocean First
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When OceanFirst Bank opened in 1902, our founders believed in the future of our growing local community. They wanted to help their neighbors realize the dream of owning a home. Just as we were there over a century ago, we're still here today, helping families throughout central and southern New Jersey with all of their financial needs during every stage of life.