World-Class Assistants & Global Support (WAGS) Formerly known as Ocean Virtual Assistant Solutions (OVAS) is the insurance industry’s go-to partner for highly trained, professional Virtual Assistants.

With over 30 years of firsthand experience operating an independent insurance agency, we understand the unique challenges agencies face — from staffing shortages and rising overhead to retention, renewals, and client communications. That’s why we built OVAS specifically to serve independent insurance agencies with the most capable and reliable virtual team members in the industry.

At OVAS, we only hire the top 1–2% of applicants, and every VA completes a 30-day vetting and training period before ever interviewing with a client. Our insurance-specific training includes:

✅ Live sessions with licensed agents
✅ A third-party online insurance curriculum
✅ Hands-on work inside a functioning Florida-based insurance agency

Our VAs are fully equipped to support both front-end and back-end operations, including:

📞 Inbound/Outbound Calls
📊 Quoting & Raters (EZLynx, QuoteRush, Applied, Nowcerts)
📁 Renewals, COIs, Endorsements
📬 Inbox Management, Document Requests
💡 Lead Management, Retention Campaigns
💬 Bilingual Communication & Client Service

No startup fees. No lock-in contracts. No surprise costs. We offer flat monthly pricing, no-cost replacements, and placement within days. Whether you're looking for part-time or full-time help, OVAS offers cost savings of up to 70% compared to in-house hires — without sacrificing quality.

🌎 Global Talent | 🏆 U.S. Standards | 🔒 Secure & Compliant

We’re more than a VA company — we’re an extension of your team, built by insurance professionals for insurance professionals.

📍 Ready to transform your operations? Let’s talk.

Ocean Virtual Assistant Solutions

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Ocean Virtual Assistant Solutions

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