Susan Yunkes

Customer Service Representative at Ocenture

Susan Yunkes has a diverse work experience spanning over several years. Susan currently works for UF Health Jacksonville as an Administrative Manager II, starting in February 2022. Prior to this role, they held positions as an Academic Coordinator and Senior Medical Secretary at the same company.

In 2018, Susan worked as an Administrative Assistant at UF Health. Susan also gained experience as a Surgery Scheduler/Medical Assistant at Jacksonville ENT starting in May 2016.

Before that, they worked at Ocenture, LLC in various customer service roles. Susan started as a Customer Service Representative in January 2013 and later became a Trust Alarm Program Specialist until May 2016. In these positions, they handled processing customer orders, correspondence, calls, and emails, while addressing customer concerns and resolving issues.

Susan's early work experience includes a role as an Optometry Technician at Dr. Ted Brink & Associates from March 2013 to May 2014. Here, they confirmed and verified patient insurance, managed the front desk, and performed basic tasks on patients before they saw the doctor.

Lastly, Susan worked as an Assistant Customer Service Manager at Cady and Cady Studios from May 2008 to December 2012.

Overall, Susan has demonstrated strong administrative, coordination, and customer service skills throughout their career.

Susan Yunkes attended Wolfson High School from 2005 to 2008, where they focused on Business Administration and Management. Following their high school education, Susan went on to pursue a Bachelor of Applied Science (BASc) degree at FSCJ from 2008 to 2013. Unfortunately, there is no information available regarding Susan's specific field of study during their bachelor's degree.

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