Rajesh Kumar

Rajesh Kumar is a dynamic Senior Quality Manager at Ocrolus with over 15 years of experience in international BPOs, startups, and financial services. Specializing in US banking fraud, risk mitigation, and process optimization, they are a Lean Six Sigma Master Black Belt skilled in implementing quality management systems and driving continuous improvement. Rajesh oversees a team of over 60 quality analysts, managing compliance, process improvements, and project evaluations while fostering collaboration across departments. They hold a Bachelor's degree in Business/Commerce from the University of Delhi and are currently pursuing a Master's in Data Science at Deakin University.