Stephen Marshall is currently a Senior Platform Support Engineer at OCU Group, bringing a wealth of experience in delivering exceptional customer service and technical support. They previously served as an IT Service Desk Team Leader at Evolve, where they led a diverse team in troubleshooting and resolving complex technical issues. Prior to that, Stephen was a Senior IT Service Desk Engineer and a Subject Matter Expert at GB3 Limited and Evolve, respectively. Stephen holds a BSc (Hons) in Computing and IT from the University of Cumbria and is ITIL 4 certified, showcasing a commitment to continuous improvement and excellence in IT support.
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