We master the art of client relations, and we know how to capture and embody the singularity of each brand we represent. 
With a tailor-made approach combining our digital savoir-faire and human savoir-être we find the perfect tone to engage with clients. 
We are proud to carry the voice of the customer and to accompany each brand in its quest for a remarkable and rewarding experience for its clients.

Advertising

Marketing

Social Media

Odity

Benoît Vorilhon

Jessica Samson

Hana JANDOUBI

Masato Okabe

Hubert Brillaud

Regina Azikhanova

Emmanuelle de Feraudy

Pascal Gardin

Laure Perréard

Sophie Rocher

Marco Aguti

The Customer Service and Support Team at Odity excels in delivering personalized and high-quality client relations. They handle customer inquiries, troubleshoot technical issues, and offer tailored support across various channels. With specialists in luxury, fashion, and e-commerce, they ensure each brand's unique voice is represented and every customer enjoys a remarkable and rewarding experience.

Customer Service and Support Team

This department focuses on promoting and managing luxury and fashion brands to enhance their presence and appeal in the market.

Brand Management

The Business Operations team at Odity ensures seamless execution of our client relations strategies by optimizing internal processes, managing resources, and coordinating cross-functional efforts. They work closely with leadership and strategic partners to drive operational efficiency and support the company's mission of delivering outstanding client experiences.

Business Operations

This department oversees the strategies and operations related to customer service, ensuring customer satisfaction and efficient service delivery.

Customer Service Management

This department focuses on enhancing customer satisfaction and ensuring client retention through effective management and support.

Customer Success

The E-Commerce Team at Odity focuses on elevating the digital presence of luxury and fashion brands. They craft bespoke online strategies to enhance customer engagement, streamline e-commerce operations, and ensure a seamless and rewarding customer experience. The team combines deep industry knowledge with tailored digital approaches to embody each brand's unique voice and deliver exceptional client relations.

Odity

Org chart

Teams

Customer Service and Support Team

Brand Management

Business Operations

Customer Service Management

Customer Success

E-Commerce Team

Offices

Odity

Org chart

Teams

Customer Service and Support Team

Brand Management

Business Operations

Customer Service Management

Customer Success

E-Commerce Team

Offices

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