Don Eaves

Don Eaves is an accomplished Customer Success Manager Team Lead at Odoo, where a team of 10 Customer Success Managers is overseen following a promotion in December 2021. Notable achievements include being the top performer in the Americas in 2022 with a 136% achievement rate. Prior experience includes serving as a Sales Operations and Customer Success Manager at Forsake Inc., where contributions enhanced customer satisfaction and product design. Previous roles also encompassed positions at Bak USA, where customer journey mapping and education video production were key responsibilities, as well as sales and management positions at EME Solutions Inc. and West Marine. Don Eaves holds dual Bachelor's degrees in Psychology and Communication and Media Studies from the University at Buffalo.