Jérôme Gerard

Jérôme Gerard currently works as an Upgrade Support Analyst at Odoo, focusing on project management for customer upgrade experiences, task coordination among technical teams, and resolving upgrade issues. Prior to this role, Jérôme served as a Recovery Officer at Fiducre, managing a portfolio of over 5,000 debts and negotiating optimal solutions with debtors. Experience also includes a Client Processing Representative position at BNY Mellon, where Jérôme processed securities transactions adhering to market rules and internal procedures. Earlier in the career, Jérôme held various sales roles at Freshmed and Carrefour, as well as a sales agent internship with Dynamed - Promomed. Jérôme's foundational experiences include a leadership role in Les Scouts ASBL, combined with a degree in Marketing from EPHEC and a Bachelor of Business Administration from Ichec Brussels Management School.