Netser Perez is a Customer Success professional with extensive experience in tailored client engagement and strategic growth initiatives. Currently serving as Customer Success Care for North America at Odoo, Netser has successfully engaged over 200 high-touch accounts, achieving a 20% increase in satisfaction and a 50% boost in adoption through personalized onboarding and training sessions. In a previous role as Growth Customer Success Manager for LATAM, a portfolio of 500+ clients was managed, leading to a 36% increase in subscription revenue and 99% adoption through proactive education. Netser's career includes positions at Compass, Apple, and Trader Joe's, showcasing a consistent track record of driving customer engagement and revenue growth. Netser holds a Bachelor of Fine Arts in Strategic Communications from San Francisco State University and an Associate's degree in Business Administration from Laney College.
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