Anna Andreocci

Anna Andreocci has a diverse work experience spanning various industries and roles. Anna has recent experience as a Technical Support Manager at Odro. Prior to this, they worked at Hive | Centrica Connected Home, where they held multiple roles including Customer Experience Technical Support Agent, Italian Speaking Service & Technical Advisor, and Product Development Analyst. Anna also worked as a Modern Language Assistant at Glasgow City Council, a Mentor at Articulate Language Camps, a Freelance Copywriter at ByTek Marketing Srls and Upwork, a Freelance Contributor at Tutored, and a Reviewer for the Amara.org localization project at Transifex. Anna also had a trainee role at the Central School of English, where they gained knowledge in ESL and customer service. Additionally, Anna volunteered as a Translator for TED Conferences.

Anna Andreocci has a strong educational background, with a range of degrees and certifications. Anna obtained a Master's degree in Language Interpretation and Translation from Università di Napoli L'Orientale, studying from 2013 to 2015. Prior to that, they completed a Bachelor's degree in Foreign Languages and Literatures, General from the same institution, attending from 2009 to 2013. Their earlier education includes a Diploma di maturità classica in Humanities/Humanistic Studies from Liceo Classico Tito Livio, from 2004 to 2009.

In addition to their degrees, Anna has also obtained several certifications. These include "The Digital Economy: Selling Through Customer Insights" from The Open University in February 2023, "Getting started with Agile and Design Thinking" from the University of Virginia Darden School of Business in January 2023, and "Product Management Essentials" from FutureLearn in January 2023. Anna also holds a "User engagement" certification from Trailhead in August 2022 and a "Workshop in Content e SEO Strategy" certification from Centro Italiano Discipline Educative s.r.l. in June 2016. Anna's earlier certifications include a "Certificate of Competency in the English Language: level ADVANCED (CEFR:C1)" from the Central School of English in August 2015 and an ECDL (European Computer Driving License) Certificate from the ECDL Foundation in January 2007.

It should be noted that Anna has an additional certification titled "Macros for agents," but no specific information regarding the institution or certification date is provided.