Lucy McCormack

Lucy McCormack is a seasoned Customer Service professional with experience in both the Private and Public sectors. Lucy has held various roles, including Sales Executive at TripAdvisor and Area Manager at Wanup, where they developed skills in revenue generation and client relations. Currently, Lucy serves as the Complaints & Quality Assurance Manager at ODS Group, where they manage complaints and ensure quality assurance. Their strong organizational skills and empathetic decision-making enable them to handle high volumes of data efficiently.