Luis Will

Luis Will is a ServiceNow Architect at OdysseyRe, where they focus on ITSM implementation and architecture of business solutions. They have amassed 7 years of experience in ServiceNow, having previously worked as a ServiceNow Architect/Developer at Switch Software and as a ServiceNow Technical Leader at Aoop Cloud Solutions. Luis began their career as an IT Analyst at Gerdau, where they implemented ITSM solutions and developed integration frameworks. They hold a Bachelor’s degree in Computer Engineering from Centro Universitário FIEO.