Brandon B. currently serves as an MSO Specialist focused on MSO Implementations at OEC since February 2025. Prior to this role, Brandon worked at Transcend Creative Group from April 2023 to February 2025 as an E-Commerce Training & Implementation Specialist, where responsibilities included implementing innovative e-commerce tools for EV vehicles at Ford dealerships and providing comprehensive training to dealership staff. Brandon's experience also includes serving as an Automotive Customer Experience Advisor, where engaging presentations on EV technology and customer service were delivered to dealership personnel. Previously, Brandon held various leadership roles at Affirm, Starbucks, Best Buy, and Target, gaining extensive experience in customer operations, training, and management. Brandon earned a Bachelor's degree in Business Administration and Management from Capella University between 2015 and 2019.
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