Playing our part right from the start 

Back in 2000, OEMs were facing a huge hurdle selling parts into dealerships, mechanical shops, and collision shops. Every transaction was handled manually, either by phone or fax, which left the market desperate for a faster, more efficient way to do business. 

That’s when four major auto players – GM, Ford, Chrysler, and Bell & Howell (now Snap-on Business Solutions) – formed OEC. In 2001, we launched CollisionLink, the first e-commerce tool for shops to buy OE parts from dealership suppliers. Shortly afterwards, we launched D2DLink, connecting dealers nationwide and quickly elevating the OEC dealership base from 500 to 10,000. Over the years, we continued to develop and acquire key solutions to better manage every aspect of maintenance and repair, including non-OE aftermarket parts and solutions for repairers. 

Today, OEC is how everyone in the vehicle parts and repair lifecycle gets their job done more easily. Dealers and suppliers, repairers, manufacturers, insurers, and fleets all use our technology and data services to connect with each other and get vehicles back on the road safely. It’s why so many of the biggest names in the industry all rely on OEC. And it’s how, in just the past year alone, we’ve facilitated over $11B in North American e-commerce and over $30B in global trade. 

OEC | Now for the easy part.™

Automotive

E-Commerce

OEC's headquarters in Fairlawn, OH, United States

This department focuses on enhancing and optimizing performance strategies in the field through coaching and management initiatives.

Field Performance Management

The Software Engineering team at OEC is dedicated to developing and maintaining innovative technology solutions that streamline the vehicle parts and repair lifecycle. This team focuses on enhancing e-commerce tools like CollisionLink and D2DLink, ensuring seamless connections between dealers, suppliers, and repairers. By leveraging advanced software development practices and data services, they play a vital role in improving operational efficiency and facilitating significant transactions within the automotive industry.

Software Engineering

The Product Management team at OEC is responsible for defining and guiding the development of innovative solutions that streamline the vehicle parts and repair lifecycle. They collaborate cross-functionally to identify market needs, prioritize product features, and ensure that OEC's offerings provide seamless integration for dealers, repairers, and suppliers. By leveraging user feedback and industry trends, this team drives product strategy to enhance operational efficiency and customer satisfaction in a rapidly evolving marketplace.

Product Management

This department focuses on driving revenue through effective sales strategies and client management.

Sales Operations

This department focuses on ensuring customer satisfaction, retention, and success through tailored support and engagement strategies.

Customer Success

This department oversees the planning and execution of operational activities to ensure efficiency and effectiveness across the organization.

Operations Management

The Leadership Team at OEC is responsible for setting the strategic direction and operational excellence of the company by overseeing core functions such as product development, sales, operations, and finance. Comprising top executives from various disciplines, the team collaborates to drive innovation, enhance customer relationships, and ensure OEC remains a leader in the vehicle parts and repair lifecycle industry. Their collective expertise guides the company in delivering efficient solutions that connect dealers, suppliers, and repairers, ultimately facilitating smoother transactions and improved services across the market.

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Other teams

Software Engineering

Product Management

Sales Operations

Customer Success

Operations Management

Leadership Team