Yves Riesen is a seasoned IT professional with extensive experience in technical support and telecommunications. Currently serving as a Spécialiste Help Desk at Groupe Ofac since November 2022, Yves previously held the position of Ingénieur Support at Ofac société coopérative for 18 years. Earlier roles include Ingénieur support 2ème niveau at PSINet Europe, where support was provided for messaging products and network services, and Ingénieur support trading floor at Perot Systems, focusing on user support in trading environments and network management. Yves began their career as an Ingénieur ETS télécommunication at Société de Banque Suisse, planning and supporting data transmission networks. Yves holds an Ingénieur ETS degree in electrical engineering from Ecole d'ingénieurs de Genève, obtained from 1991 to 1995.
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