Caroline Di Stefano currently serves as a Non Executive Director on the Advisory Committee Scotland for Ofcom and holds the position of Business Improvement Manager at SSEN Transmission. Since October 2021, Caroline has been an Assessor for the Oxford Women’s Leadership Development Programme at Saïd Business School, University of Oxford. Previously, a significant tenure at Royal Mail from November 2009 to March 2023 included strategic roles such as National Quality & Customer Pipeline Design & Transformation Interface and National Quality & Customer Improvement Lead – Delivery & Customer. Caroline’s responsibilities consistently focused on enhancing quality and customer performance across various operational units, with a strong emphasis on managing senior teams and large-scale transformation projects. Caroline also holds a Management Acceleration Programme degree from Saïd Business School and an undergraduate degree from Heriot-Watt University.
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