Declan Costello is the ICT Director at Ofcom, responsible for overseeing the service portfolio and ensuring user satisfaction with ICT services. With a successful background spanning various sectors, including financial services and charity organizations, Declan has managed significant projects and transformations, notably at LCH Clearnet and Charityshare. They hold qualifications in PRINCE2 and ITIL and have an extensive record of implementing best practice frameworks to drive business process improvements and operational efficiencies. Currently seeking new leadership challenges, Declan exemplifies a collaborative approach to engaging stakeholders and delivering effective IT solutions.
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