James W.

James W. has extensive work experience in the field of learning and development. James currently holds the position of Head of Learning and Development at Ofcom since February 2022. Prior to that, they worked as the Head of Digital Care at Virgin Media O2 from February 2020 to January 2022. From May 2014 to February 2020, they served as the Learning and Development Senior Manager at Virgin Media. Additionally, they held the role of Learning & Development Lead at Virgin Media Business from January 2017 to June 2019. Earlier in their career, they worked as a Training Consultant at MFG Group - Dealer Solution Programmes in 2014, Training Manager at Anglo Beef Processors from 2011 to 2013, UK Training Officer at Caterpillar Inc. from 2010 to 2011, and Senior Trainer at TSYS Managed Services EMEA from 2007 to 2010. James began their career as a Technical Trainer at Lloyds TSB in 2003. Prior to their career in learning and development, James W. served as the Head of Training and Development at Arte Recruitment Services from March 2013 to May 2014, where they focused on providing training and job opportunities for wounded and ex-military personnel.

James W. attended the University of Gloucestershire from 1999 to 2002, where they studied Business Management and Sports Science. James obtained a Professional Certification in Professional SCRUM Product Owner from SCRUM.Org. James also obtained a Professional Scrum Master certification from SCRUM.org. In addition to their formal education, James has obtained certifications in "Meeting the Challenges of Learning and Development with Generative AI" and "Leading Virtually: Vulnerability and Presence when Working from Home" from LinkedIn.