Jay Jones is an experienced leader in the customer support industry, with over a decade dedicated to enhancing service and process improvement. They have held positions such as Senior Pre-purchase Specialist at Better and Director of Program Development at East Oakland Boxing Association/SmartMoves. Currently, Jay is a Senior Sales Executive at Off The Record while pursuing degrees in Design and Visual Communications at Diablo Valley College and Clinical Psychology at the University of Michigan. Passionate about data-driven decision-making and team collaboration, Jay aims to deliver exceptional customer experiences and foster skills among team members.
This person is not in the org chart
This person is not in any teams
This person is not in any offices