Aliya Z. K.

Head of Customer Success at Off2Class

Aliya Z. K. has a diverse work experience spanning various roles in the education sector. Aliya Z. most recently worked at Off2Class as the Head of Customer Success, where they were responsible for ensuring high customer outcomes and experiences. Prior to that, they worked as a Senior Customer Success Manager and Teacher Success Manager at the same company. At OneClass, they worked as a Remote Tutor. Aliya Z. also worked as a Consultant at iTutorGroup and as a Curriculum Specialist at triOS College Business Technology Healthcare. Earlier in their career, Aliya held positions such as Curriculum Manager for Business and Tourism at Bridgwater & Taunton College, Academic Curriculum Director, Student Recruitment Lead, Dean for Marketing and Student Services at Dudley College, and Curriculum Manager for Business, Accounting, Economics, & Academic and Student Recruitment Advisor at Alton College. Overall, Aliya brings a wealth of experience in curriculum management, teaching, customer success, and student support to their roles.

Aliya Z. K. has pursued various educational qualifications throughout their career. Aliya Z. holds a Bachelor of Arts (BA) degree in Business Administration and Management from the University of Plymouth. Additionally, they have completed a Post Graduate Certificate in Education with a focus on Economics and Business from the University of Exeter. Aliya Z. has also obtained a Level 5 Certificate in Leadership and Management from the Institute of Leadership and Management (ILM). Furthermore, Aliya Z. K. has enhanced their skillset by completing the CELTA program at the Anglo-Continental School of English, where they specialized in Teaching English as a Second or Foreign Language/ESL Language Instruction.

Links

Previous companies

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Timeline

  • Head of Customer Success

    August, 2022 - present

  • Senior Customer Success Manager

    November, 2021

  • Teacher Success Manager

    October, 2020