Matthew Pux

Matthew Pux is an experienced professional with a diverse background in team leadership, customer support, and operations management. Currently serving as Team Lead for Paid Support at Zapier, Matthew focuses on enhancing user experience through automation. Previous roles include Operations Manager at MC Academy of Tennis, where Matthew developed the website and managed budgets, and Team Lead for Customer Migrations at Beanfield Metroconnect, where Matthew refined customer onboarding processes. Matthew has also excelled in various positions at Designer Brands, including Supervisor and Senior Sales Associate, and has experience in tennis instruction and camp leadership. Education was pursued at Sheridan College from 2021 to 2023.